Pro-cess Module

VoIP Calling Browser-Based Business Phone System

Make and receive calls directly from your browser. Power dialer for sales teams, call queues for customer service, voicemail, and every call automatically logged against the right customer record.

£29 Professional+ required

Everything you need

Powerful features designed to streamline your workflow and boost productivity.

P

Browser-Based Calling

Make and receive calls from any browser — no desk phone, no app install, no hardware. Works on desktop, laptop, and tablet.

B

Power Dialer

Load a list of contacts and dial through them automatically. Perfect for follow-up calls, quote chasing, and sales outreach.

Q

Call Queues

Route incoming calls to available agents with configurable queue rules. Hold music, position announcements, and overflow routing included.

D

Mobile Fallback

If you're away from your desk, calls automatically forward to your mobile with a whisper announcement so you know it's a business call.

C

Automatic Call Logging

Every call is automatically linked to the right customer, lead, or project record. View full call history without manual data entry.

S

Agent Status Board

See who's available, on a call, or away at a glance. Managers get real-time visibility across the whole team.

0
Hardware needed
100%
Calls logged
30s
Avg. setup time

Frequently asked questions

Everything you need to know about VoIP Calling.

No. Everything runs in your browser using Twilio's Voice SDK. You just need a headset or your laptop mic and speakers.
We can provision new UK numbers, or you can port existing numbers in. Talk to us about number porting for your setup.
Your plan includes a bundle of minutes (100 on Professional, 500 on Business, unlimited on Enterprise). Additional minutes can be purchased as bolt-ons.
The browser dialer works on mobile browsers, plus there's automatic call forwarding to your mobile number when you're away from your desk.

Ready to get started?

Join hundreds of businesses already using Pro-cess to manage their operations. Start free and upgrade when you're ready.